Private Label Refreshes Continue: Target's Back on the up & up
Sunday, June 28, 2009 at 11:27
The private label re-launch, reinvent and reinvigoration process marches on (see previous post on Walmart's Great Value). Took a few snaps of Target's "up & up" brand which the retailer is framing as a re-launch; http://is.gd/1h6lXhowever, I think it's more accurate to call it a replacement (for the Target brand, previously represented by a red bullseye). Lots of retail folks freaked out about this when the change was first announced; their take was that the Target bullseye is "iconic" and that doing away with it will be brand suicide.
If you follow Target, you know that they have been struggling with value perception. Kathy Tesija, Target's EVP of marketing, has been quoted as saying that "guest perception does not reflect reality" when it comes to how shoppers perceive Target's price/value relationship. If you ask me, continuing the bullseye legacy would be the riskiest move of all under the circumstances. Embrace the shock of the new, I say!
Saturday, June 27, 2009 at 12:19 P.S. Isn't it funny that private label is getting all white spacey again? I think older retail geeks see this as being regressive; one step away from the black and white "generic" private label of yesterday (hence the backlash). Those who have no memory of generics tell me that this less-is-more movement is fresh and exciting. What do you think?
Walmart's Vendorville Remod + Great Value Crawls Out
Friday, June 26, 2009 at 14:38
Checked in on Walmart store #100's remodel-in-progress today. According to a store associate, they're on day 17 of the remodel and 90 days are allotted for such things. Highlights are: Much wider aisles, better adjacencies (shoes behind apparel instead of waaaay in the back), brighter colors on outside walls (draw-the-eye- forward light blue and yellow vs. slam-on-the-eye-brakes grey), super clear sight lines. Store 100 never was a slouch; however, now it has caught up with the Rogers store #1 (the store that newbie vendors don't know to visit). Check my Twitter stream for pics www.twitter.com/retailxpert
First, there was pizza . . . and now, broader sightings of the re-launch of Walmart’s Great Value brand (http://is.gd/1g7hd and see previous posts). Private label re-works are all the rage in food these days http://is.gd/1eYEv and we'll be covering others' shortly. 'Til then, here are a few pics . . .
Options Aren't Answers: 4 Reasons to Ditch “Can Do” With Retailers
Monday, June 22, 2009 at 16:48 Edited offerings, limited distribution, getting behind one or two brands . . . I remember when narrowing down options was a way to a retailer’s heart . . . and when the phrase “You know what’s best” actually came from the RETAILER side of the table fairly often. Of course, that was back when vendors were a vital resource to retailers! http://is.gd/12HzK
Over the last decade, retail vendors have expanded their product and brand portfolios, points of distribution, door counts, price point options, and sourcing selection . . . Retailers drove much of this because, as they got savvier, they began expecting even more from vendors . . . And, as retailers ruthlessly wrung out efficiencies and vendors rose to the challenge, the baseline kept getting higher for everyone. The explosion of private label, licensing and brand brokering activity brings even more options and expectations for vendor flexibility.
Yes we CAN fill that order, source that product, hit that price, execute under that brand . . . You want it, you got it! Vendors have become so conditioned to "can-do" that giving direction feels alien and downright risky. While this defensive, order-taking mindset has served vendors well over the past decade (and certainly through the recession), here’s four reasons why we’re advising our clients to close down the smorgasbord and return to more prescriptive tactics.
1. Option Overload – Just when the moving parts of retail seemed to be getting manageable . . . and measureable, along came digital media and social networking; both of which are multi-faceted worlds of their own. No retailer claims to have this all figured out, yet all of them are jumping in regardless. You can't afford to play wait-and-see or to be all over the place. Now is the time to collaborate with retailers on emerging media and to decide where you will and won't play.
2. High Turnover – Buyers and other decision-makers have been transitioning out of positions at faster and faster rates as retailers build bench strength and groom future leaders. The swinging door has only sped up as retailers eliminate and consolidate positions at HQ. That means that vendors and service providers that have expertise, category knowledge and insight have a real advantage . . . but only if they step up and use it!
3. The Search for Certainty – What is more destabilizing than uncertainty? MORE uncertainty! Retailers have never favored confused, overwhelmed or tentative vendors and in a difficult retail environment, all of those traits are magnified. It’s time to have a point of view and to instill confidence in your organization and in your retail partners. No one is going to march boldly ahead with a mouseburger!
4. The Right Brain of Retail – Retailers are shutting down silos and they aren’t relying on quantifiable metrics exclusively; that goes for how they choose vendors and brands as well.Retailers want to see coordinated effort, collaboration and a value around non-quantifiable touch points on the vendor side.
We call this shift the “right brain of retail” and vendors will need to evolve into this mindset WITH their retail partners, not behind, if they want to have a seat at the table. This is particularly true as those trashcan fires start to die down and consumer confidence moves north. Consumers are getting ready to spend and retailers will be looking for bold ideas in short order.
It’s time to grow a voice, edit the menu, crank up the innovation, and get out your prescription pad . . . Options aren’t answers anymore . . . and "rationalization" isn't always rational.

