The Torrid Truth about Licensing's Love Triangle!
Monday, March 1, 2010 at 12:49 Rationalization at retail. I won't stop writing about it until our clients stop asking about it! Disruptive, disconcerting . . . and I’m finding that it's also disconnected for many licensors. Don’t get me wrong—licensors are just as aware of rationalization as licensees are and they are appropriately freaked out about it . . . but sometimes for the wrong reasons.
Direct-to-retail licensing is on the rise as brand brokers like Iconix and even sourcing powerhouse Li & Fung pursue direct deals with major retailers such as Walmart, Target, and Kmart. However, the traditional model, a brand owner/licensor granting the rights to a supplier/licensee to market products to retailers under a brand, is still prevalent. We call this the licensing triangle, and one thing’s for sure, it isn’t always a love triangle! As challenging as it can be to keep the fires burning between suppliers and retailers, licensing is inherently a riskier proposition . . . particularly when rationalization comes calling.
Here’s where licensors can miss the connection: Most licensors tell us that they are worried about BRAND rationalization. They see retailers eliminating national brands in favor of private labels and know that it is heading their way. However, they should be just as worried about SUPPLIER rationalization because retailers are also looking for any excuse to reduce their supplier base . . . and the suppliers on the chopping block may be your licensees.
In my experience; however, licensors often leave the licensee out of the equation when they lose ground with a retailer; instead they blame the retailer: “They just don’t get our brand.” “I knew that marketing guy was trouble.” Retailers, on the other hand, tell us that licensees can be a licensor’s weakest link and when that is the case, you have to know that retailers place responsibility squarely on the licensor. Bottom line: There are some terrific licensees out there; ones that provide expertise and retail access that would otherwise prove elusive; however, your brand at retail is only as strong as your weakest licensee.
So, at a time of rampant rationalization, private label proliferation and retailer AS brand, it’s time for licensors to reignite the flame by getting reengaged with your retailers and your licensees as never before.
Here are a few tips on how to keep retailers from getting the wandering eye:
- Constantly assess, not only on your own portfolio of brands, but also on those of your licensees. If their brand portfolios aren’t important to the retailers that drive your business, your brand may not be enough to make up for it.
- Accompany your licensees to significant meetings with retailers. Some licensees discourage licensor presence, portraying their retail relationships as fragile and tenuous. In my experience, that alone can be a trouble sign. On the other hand, many licensees tell us that they welcome licensor presence and they don't feel as though they are getting enough support. When your brand is on the table, and on the line, you owe it to yourself to be present.
- Increase the frequency and intensity of licensing summits and collaborative sessions. In order to have a compelling retail proposition, you and your partners must be in complete alignment, not just with your brand messaging, but also with your retail partners' brand visions. Your licensees will need to have more than a style book in order to make that happen.
- Be more than a brand-centric cheerleader (or dictator) for your licensees; be a resource. Licensees tell us that they are hungry for information, tools and tactics and our post-presentation Q&A sessions certainly bear that out -- Q&A has been running as long or longer than our presentations at licensor summits lately. Many of our clients are getting ahead of the curve by cutting back on big brand launch events in favor of more focused and retail-relevant programming that makes their teams, and those of their brand partners, smarter.
Licensees are more than middlemen, they are a marketing arm for your brands. Choose wisely, support vigorously and tend to the triangle!
Want the latest insights on where branding is going? Want to see it all in action? Join Carol Spieckerman and Lisa Carver at the Licensing International Expo as we present the latest retailer-centric branding trends. Then hop on board for our beyond-the-strip, post-presentation retail safari! More details to follow.
newmarketbuilders' Wee Weigh-in on Rationalization and Private Label
Wednesday, February 17, 2010 at 15:51
What do private label and rationalization have in common?
Retailers are using both to shape consumer preference as much or more than they are to respond to it. Are you a responder or a shaper? I hope you're both.
newmarketbuilders' Art of Retail Part I
Friday, February 5, 2010 at 15:21 "Take an object. Do something to it. Do something else to it. Ditto."
That was renowned artist Jasper Johns' formula for art creation in the 1950's and it helps explain all of those flags, numbers, targets and maps; imagery that he said derived from "things the mind already knows" but that he of course, did lots of stuff to. This flag from 1954-55, for example, is 1. A flag image 2. On fabric 3. Mounted on plywood.

This got me thinking about the state of retail (doesn't everything?). Johns' formula worked really well for him, as it has for many suppliers and brands. Take something familiar (an existing product or brand). Do something to it (line extension). Do something else to it (another line extension). That's why we have a Swiffer for every occasion, mega-blade razors and shampoos that do everything but windows. It's also why big companies sometimes buy "under-marketed brands with strong name recognition" as Clorox did back in 1998, when it paid $2 billion for First Brand Corporation in order to snag Glad, STP auto products and Scoop Away Litter. That version of the formula, which has been repeated many times over by countless brand houses, is: Buy a recognizable but neglected property. Sink marketing dollars into it. Explore brand and distribution extensions. Watch the volume roll in as more consumers than ever welcome the newly relevant and omnipresent brand into their homes.
Yesterday's Ad Age column on Walmart's ongoing brand rationalization will tell you how the Glad story turned out. The formula is being tested.
Jasper Johns' works commanded some of the highest prices ever paid for art . . . and they also set the stage for the pop art movement . . . Or what I like to call, "the art world's version of private label." Do you see where I'm going with this? If not, you will soon!







